FAQ - The Vastu Store

It takes between 4-7 business days for delivery. However there maybe changes due to unforeseen circumstances

After the product is shipped from our end tracking details are send on either Email or SMS. For further details, you can always email and contact us on heal@vastustore.com and +91 7738942853 respectively

What are the payment options available?

We use trusted payment gateway

RazorPay
Net-banking

Wallets

UPI

Credit Card

Debit Card

Why is there no COD/Cash on delivery service available?

Our courier services do not provide COD/Cash on delivery facility

How do you make sure that the product reaches us safe?

Our multilayered packaging keeps the item absolutely safe

What is your return policy?

We do not have any Return Policy

Why should we trust you?

We are an ISO Certified company and have been in business for over a decade. We are also on Amazon. Beyond Thoughts- The Vastu Store is a Trusted & Reputed Brand. Thousands of Lives have changed with honest and genuine products.

How do we energize the products?

We provide details and “how to use” card with the products that needs energizing

Do you keep our data secured?

We believe in a very strict business ethics, integrity and values and follow them religiously. Rest assured for any misuse or unauthorized access of your data since we have a very secured and safe server. We consider your details to be very precious and make it totally confidential – without any chance of being sold, rented or distributed.

Is it a safe and secured way of payment with you?

The fully secure server software encrypts all information you input before it is sent to us. All of the customer data we collect is protected against unauthorized access.

Do you take wholesale orders?

Yes, we cater to retail as well as wholesale orders. For any wholesale enquiry please connect with us on heal@thevastustore.com or +91 77389 42853

NOTE

Crystal Therapy is an alternate solution to treat or heal humans, place or situations

Crystal Therapy works only if you trust/believe in it

Crystal energy can be used for financial growth, relationships, health, etc., we have seen the changes work and benefit individuals, but we do not guarantee or warranty of its work.

All information regarding crystals is sourced from years of ancient information and knowledge from experts. You may use the product on your own discretion.

Crystals don’t harm at all and has no negative impact. Anyone can keep crystals with them or in their house for decorative purposes even if they don’t believe in crystal energies.

Crystals are real stones, which you may buy apart from their healing properties.

Crystals cannot be used as a substitute for medicines, surgery, or any kind of medical treatment. It can be used as an additional healing therapy along with the ongoing medical treatment. We do not recommend to use crystals as an alternative to medicines or medical treatment.

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